Training services for Producepak:  the app to manage food manufacturing, fresh produce packing, wholesale & distribution.

Remote & onsite training packages available from expert consultants.  Turbocharge your Producepak solution today.

If you are in one of these regions, our partners provide support and training services:

If you are not in a region above, our head office can provide these services with any of our solutions:  Support isn't included with LITE, PRO, FRESH POS editions, please select "Support" from within the app to buy a subscription:   All prices US $ exc, all email support is by email only.

Kick start training

Kick start your Producepak solution with 4 x 1 hour sessions including quick requirements audit, setup & configuration assistance, process walk thru.  +1 month support services.  $700 

Precision training package

Guarantee a successful project and the most efficient & beneficial setup & training for your  your LITE or PRO solution.  Includes requirements analysis & audit, setup & configuration assistance, process mapping (formal documentation) and walk thru and review.  Price $3K (6 X 1 hour training meetings, up to 5 hours configuration of labels & documents, 2 hours process documentation & custom manual, 2 hours curating settings to match your requirements. + 12 months support services)

Enterprise

For FARMSOFT clients only; includes the Precision package, one of these training packages is required for each FARMSOFT module, eg: if you use FARMSOFT Packing / Food Manufacturing then add 1 of these; if you use both FARM MANAGEMENT and Packing / Food Manufacturing then you must add two training packages.  $3k per solution.  

On-site consulting

Available for all clients, on-site management of your project, training, and deployment by one of our expert solution consultants. Language spoken is English only (ask about our partner companies for other languages). From $14k plus expenses.  Includes 12 months support services.

12 Months support services

Only the FARMSOFT edition includes support services.  For other editions like LITE, PRO, FRESH-POS, you can purchase individual support contact tickets from within the app, or purchase a 12 month support subscription by requesting an invoice below.  All support by email only, no response time guarantee, we respond to Premium (clients with over 20 users) and FARMSOFT clients first, then PRO, FRESH-POS, then LITE.  $2000 p/a.

1 Month support

From inside the app, select more options (three dots at top right) and Support, then select purchase of monthly support.  All support by email only. 

REQUEST TRAINING BOOKING & INVOICE 

Reduce inventory waste

Strict inventory control ensures there is no unaccounted 'shrinkage', food inventory is FIFO managed, and expiring inventory always monitored.

Save money

Instant access to perishable inventory,  stock-takes, reports; and automatic label, invoice, BOL, shipping documentation generation reduces administrative burden.

Easy inventory traceability

Perform instant mock recalls and audits at any time, from anywhere.  No need to compile reports or search for documents. International food safety standards maintained.

Better inventory quality 

Quality control and food safety has never been easier with industry standard quality tests, food safety checklists, or configure your own standards. 

Consistent and accurate quality control ensures higher customer satisfaction and adherence to industry, and in-house quality control standards. Track supplier quality performance, customer feedback & complaints, create QC tests for any part of the fresh produce & food manufacturing process (incoming goods, raw materials, finished goods, expiry test, export/shipping tests).

Manage orders, pack to order, picking, and the entire dispatch process. Generate invoices, bill of lading, pick slips, export documentation and other sales documents... Dispatch teams are guided through the dispatch process ensuring every order is filled perfectly, and on time. Paperwork such as BOL, freight documents, export documents are automatically generated based on the customer and destination to guarantee no rejected shipments or issues at borders.