When you signed up, we automatically chose the closest data center for you. You should use the data center closest to you (we can't automatically redirect traffic because some clients have sites in multiple continents, users must be able to specify which data center they will use). If you bookmark this address you should be able to open the app in multiple tabs at the same time.
Any PC / Mac / iOS / Android / Linux will do the job if it supports Edge, Chrome, Safari, Brave, or Opera browser, 800 x1200 / 1200x800 minimum resolution, and has an always on internet connection (its a cloud app! No data is stored on your device!). Most screens will work on any device, some dashboards require a tablet or computer screen to be viewed properly.
If your Android device doesn't have a built in bar-code scanner, install an app that adds a bar-code button to your keyboard (this will open a camera screen to scan bar-codes and insert the bar-code data into the scan box. Try apps like "Barcode & QR code Keyboard", "Barcode/NFC/OCR Scanner Keyboard", etc..
Use a Bluetooth/ USB wired /wireless hand held scanner device that will dump bar-code data into the focused scan box without inserting any additional characters other than the bar-code data.
Our app will print preview your print jobs in the browser by sending it a PDF, from there its up to your devices configuration to print. We recommend a 300 dpi+ printer for bar-codes, if you print in a lower resolution it is likely the bar-codes will not be readable.
From Mac OS or Windows you can use any printer that can print a PDF document. If you print from Android or iOS you will need to install either PaperCut (or similar) or Apple AirPrint; or the printer app from printer vendor.
Producepak exists only in the cloud, you can't install it on your own server (well, actually you can but the additional cost is considerable). You don't need to install any software or apps to use Producepak, you only need one of these browsers on your device: Edge, Chrome, Brave, Safari, or Opera, or any Chromium based browser.
When you store documents in Producepak, they are being stored in your own Dropbox account so you know you have access and control over them at all times.
If you need special integration with specific hardware or new features in your Producepak solution, please use Contact Support screen from within the app to make a request.
Support is included for our premium customers (20+ users) and FARMSOFT, support is not included with LITE, PRO, and FRESH-POS. You can buy Pay As You Go support at any time or an annual support subscription, select Support from within the app or visit our support and training page. All support is provided via email.
Scan inventory or a pallet to move it from one location to another.
Build new pallets
Scan inventory to move to an existing or new pallet for order picking processes.
All inventory and pallet labels contain bar-codes the app recognizes, and some can even be read by your customers. Print barcodes using printer that has 300DPI+.
Scan pallet or inventory bar-code to rapidly lookup details, reprint labels, or edit information.
It's impossible for a bar-code to scan incorrectly, removing the possibility of human error and making inventory handling more accurate.
If you scan inventory during the order picking process, and that inventory is not on the order, you receive an alert and the inventory will not go onto the customers order.